Switch off to switch on…

BT ISDN Switch off

We’ve already covered ISDN’s impending retirement, but if our blog left you feeling adrift as to what your next steps should be, never fear, our quick guide is here to help.

First, take stock of when your ISDN contract is actually due for renewal.

That should help frame yourtechnical, commercial and operational decision-making.

Whatever you do, avoid the temptation to renew.

2025 may sound far into the future, however the longer you have to migrate to the cloud, the smoother the transition will be.

Don’t be caught off guard and rush the process. After all, there are countless cloud services to choose from (one of the many reasons why we founded Marketlinx) so leave ample time to assess the options, build an effective project plan and manage the migration carefully.

Don’t forget to build any future requirements into the scope too – that saves substantial time, effort and money further down the line.

Talk to your users.What features do employees actually want and need from their telephony to do their jobs?

ISDN’s end-of-life is the ideal opportunity to align a core business communications service to end-user expectations, however sometimes IT is prone to operating in silos and doesn’t select the most appropriate solution. Canvas as much feedback as you can before you invest.

Finally, don’t overlook connectivity. Network reliability is crucial for a seamless cloud service and it’s important to assess network capacity and performance before putting that hard-earned budget into a new cloud service.   

And, if after all this advice you’re still unsure what your best route to the cloud should be, share the above information with us and we will get to work.

ISDN’s Day of Reckoning is Coming…

BT ISDN Switch-off

Prepared for the big day?

Several years ago, BT announced it’s switching off ISDN in 2025 with the last customer orders in 2020. 

Judgement day is creeping closer. 

Despite rising rates of UC adoption, plenty of businesses still rely on ISDN technology, and even more so when backup lines are taken into consideration. How will BT’s decision affect your business? 

Well to start, BT isn’t leaving you high and dry.

The company has been gradually migrating voice traffic over to VoIP. They have been removing their dependence on costly copper lines and restrictive contracts. Are you avoiding switching to an alternative provider because the process is too time-consuming rather than your satisfaction with BT? 

Much like what’s happening with more accessible bank and utilities switching, businesses now have access to more straightforward IT procurement thanks to independent technology advisers (ITAs)

ITAs are independent technology sourcing experts. They are ready to identify your needs, search for the best solutions and source the right partnerships to meet your business objectives without any financial commitment from you.

ISDN’s impending retirement creates an ideal opportunity to assess your communications estate. Are you looking to invest in new cloud solutions, review ageing network protocols or consolidating disparate services from the likes of BT and other voice providers into one unified service?

Whatever your business driver, it’s imperative that your workforce has the best communications system possible

After all, team productivity directly affects market competitiveness. Productivity that’s influenced by how easy it is for people to sync up, make decisions and stay in touch wherever they are in the world.

Marketlinx recently delved into another communications dilemma facing CTOs (Zoom’s rapid rise). ISDN’s inevitable decline is another flashpoint for IT departments tasked with refreshing communications systems cost-effectively. 

These pinch points are only going to increase as more and more legacy technologies retire. 

However, remember, you don’t have to tackle them alone.